Squeeze House support

A little help?

Found a bug or have a question? We’re here to help.

Get in touch

Email [email protected]. For a bug, include your phone model, operating system, app version, and what happened. A level number or screenshot helps. Please leave out payment details and other private information.

Stuck on a room?

Try a different wall, undo a move, or restart. Tap Hint for a helpful next move. The game shows any ad or purchase options before you choose them.

Purchases and hints

Remove Ads + Unlimited Hints is a one-time upgrade. The price appears in the game before you buy. Apple processes iPhone purchases and Google Play processes Android purchases. An upgrade unlocks only after the store confirms the purchase; Android purchases must also be verified securely with Google Play.

Restore a purchase

Open the game menu and tap Restore purchases. Use the same Apple Account or Google Play account used to buy the upgrade. Android restore needs an internet connection so the purchase can be checked with Google Play. If it still doesn’t appear, email us with the app version and what you see.

Your progress

Puzzle progress is saved on your device. Deleting the app or changing phones may lose it. Restoring a purchase restores the upgrade, not your puzzle progress.

Privacy questions

Contact [email protected] to ask about your data or request deletion. We’ll help you identify the information needed to find your records.